Send the signed report before you leave the site.
Every complaint has an owner. Every job emails a PDF. Your client stops chasing you.
No card. First client PDF in under a minute.
Trusted by teams across India
Teams that send reports, run payroll, and file books on Digital Work Desk.
Sound familiar?
Complaints go missing
A client calls, someone types it into a chat, and three days later nobody remembers who was supposed to fix it.
No accountability
Which technician has which job, and when was it actually closed? A spreadsheet won't tell you.
Clients keep chasing reports
Every service report is a manual write-up, and every client asks "where's my report?" at least once a month.
You get a closed ticket, a signed PDF, and a client who stops calling.
What you get this week
Sites and clients in once
Add companies, sites, and services. Every ticket after that reuses them.
Every ticket has an owner
A complaint is assigned, timestamped, and closed — not lost in a chat.
Signed PDF in the inbox
Technician closes the job on the phone. The client already has the report.
The documents and numbers your clients already ask for
Complaint Management
Every ticket has an owner and a close time.
Service Reports
Signed PDF in the client inbox, from site.
Preventive Maintenance
Next service date lives in the system, not a memory.
Quotations & Rate Cards
Client-ready quote. Approved from an email.
Asset Registry
Scan the QR. Raise the ticket. See the history.
Mobile App for Technicians
Technician finishes the job without a laptop.
Same desk. Five more outputs.
Questions buyers ask
How is DWD different from Excel and WhatsApp?
Excel and WhatsApp don't assign work, timestamp status changes, or generate client-ready reports on their own. DWD does — complaints are assigned to a technician, tracked through a status history, and closed with an automatic PDF report emailed to the client.
Can technicians use it on mobile?
Yes. Field technicians work complaints and complete service reports entirely from a mobile app, including photos and client signature, without needing the web portal.
How long does setup take?
You sign up and land inside a working portal in minutes — no implementation project, and no consultant required to log your first complaint.
Is my data separate from other companies on DWD?
Yes. Every organization gets its own dedicated database, created automatically at signup, with no shared tables between tenants.
Which module should I start with?
Most facility management companies start with FMS, since it covers complaints, service reports, and technician mobile access in one signup. Finance, E-Commerce, Employee Management, CRM, and Clinic Management are available whenever you need them.
Do I need a credit card to try it?
No. FMS and Finance provision an instant trial with no card required. The remaining modules route you to a short demo request while automated setup finishes for them.
Send this week's reports from the phone, not Word.
No card. First client PDF in under a minute.
No card. First client PDF in under a minute.