Hospital Facility Management Software for Engineering & Maintenance
HVAC, power, plumbing, fire infrastructure, and housekeeping tickets get owners, timestamps, and signed proof—built for facility teams, not biomedical workshops.
No card. First client PDF in under a minute.
This page covers facility and MEP maintenance only. DWD FMS is not a biomedical equipment CMMS and does not replace clinical or NABH documentation systems.
Facility heads, chief engineers, and FM partners responsible for hospital and healthcare facility infrastructure in India.
What Hospitals teams struggle with
Infrastructure tickets under pressure
HVAC, electrical, plumbing, and DG faults affect wards and OT support spaces—yet ownership still lives in chats.
Weak asset history
AHUs, pumps, and DG sets lack a simple raise-and-history trail when engineering reviews repeats.
Walkthroughs stay informal
Facility rounds produce notes that never become tickets or a PDF for leadership.
Facility complaints, PPM, asset QR, and signed service reports—scoped to engineering operations you actually run.
Problem → workflow → outcome
From ticket to signed PDF
Industry problem → DWD capability
| Problem | DWD feature | Outcome |
|---|---|---|
| Lost engineering complaints | Complaint Management | Owned timeline |
| No on-site proof | Service Reports | Signed PDF |
| Plant without history | Asset Management | QR-linked tickets |
| Missed preventive jobs | Preventive Maintenance | PPM on facility assets |
How teams use DWD in this industry
- Engineering helpdesk for hospital infrastructure across blocks and campuses.
- Housekeeping and soft-services tickets with the same ownership model as MEP.
- PPM and asset history for AHUs, medical-gas plant room infrastructure, DG, and fire pumps—as facility assets.
- Share scoped portal access with a site POC for a wing or building.
Who gets value
Facility Head / Chief Engineer
Priority backlog, overdue risk, and company/site health for the campus.
Engineering Manager
Assignment history and technician load without spreadsheet merges.
Technician
Mobile close with photos, GPS completion option, and signature.
Admin / Medical Admin (influencer)
PDF evidence that facility work was completed—without treating DWD as clinical software.
Operational signals (not vanity metrics)
Drawn from the FMS operations dashboard and ticket views—not invented OEE or IoT scores.
Security & access: each organisation gets a dedicated database; role-based access covers Admin, Account Manager, Help Desk, Technician, Company Admin, and Site POC. Enterprise adds full REST API v2 access.
Questions from Hospitals buyers
Is DWD a biomedical equipment CMMS?
No. Use DWD for hospital facility and MEP operations—HVAC, electrical, plumbing, DG, fire infrastructure, housekeeping tickets, facility PPM and assets. Biomedical device maintenance stays in specialised biomedical systems.
Can hospitals manage multi-block campuses?
Yes. Model blocks or wings as sites, assign Site POCs, and filter the operations dashboard by scope.
Does DWD provide NABH certification?
No. DWD stores operational records—tickets, reports, surveys, and asset history—that facility teams can use as evidence. It is not a NABH compliance product.
Can technicians attach before/after photos?
Yes. Service reports support pre- and post-work images, client signature, and an emailed PDF.
Is preventive maintenance available for hospital plant?
Yes. PPM tickets can be tied to assets in the registry when the PPM module is enabled for your organisation.
Put an owner on every facility ticket this week.
No card. Engineering reports from the phone.
No card. First client PDF in under a minute.