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Schools · colleges · university campuses

Facility Management Software for Schools & Universities

Campus and hostel maintenance tickets get owners. Estate teams close with photos and signed PDFs across blocks—not another spreadsheet per building.

No card. First client PDF in under a minute.

Campus facility and soft-services maintenance. Not a student information or LMS product.

Estate officers, school administrators, and FM partners maintaining educational campuses in India.

Industry problems

What Education teams struggle with

Campus tickets by block

Classrooms, labs, and hostels raise issues that vanish between wardens and estate staff.

Estate PPM is seasonal panic

Pre-term rush exposes that DG, pumps, and AC PPM were never ticketed.

Vendors without handover proof

External contractors finish work without a report the estate office can file.

Multi-site campus model, owned complaints, PPM on estate assets, and signed contractor reports.

Workflows DWD supports

Problem → workflow → outcome

Problem Classroom / lab / hostel fault
DWD workflow Complaint by site → assign → mobile close → PDF
Outcome Faster estate response
Problem Pre-term PPM rush
DWD workflow PPM tickets on assets → complete
Outcome Planned readiness
Problem Multi-block campus
DWD workflow Sites + Site POC + filters
Outcome Block-level visibility
Problem Contractor job
DWD workflow Assign → service report with signature
Outcome Fileable proof
Problem Estate walkthrough
DWD workflow Survey → PDF
Outcome Inspection record
Typical close path

From ticket to signed PDF

1 Campus ticket
2 Assign
3 Attend
4 Evidence
5 Sign
6 PDF
7 Close
Feature mapping

Industry problem → DWD capability

Problem DWD feature Outcome
Lost campus tickets Complaint Management Owned backlog
Missed estate PM Preventive Maintenance PPM on assets
Equipment repeats Asset Management QR history
No close-out proof Service Reports Signed PDF
Education
Use cases

How teams use DWD in this industry

  • School estate office for multi-block campuses.
  • University hostels as sites with scoped supervisors.
  • PPM before term opening for critical estate assets.
  • FM partner serving an education group across cities.
Role-based benefits

Who gets value

Estate Officer

Campus-wide open work and overdue risk.

Hostel / Block Warden (raiser)

Tickets that remain visible after handover.

Technician / vendor

Mobile close with evidence.

Admin / Principal office

PDF proof when leadership asks what was fixed.

KPIs you can watch

Operational signals (not vanity metrics)

Drawn from the FMS operations dashboard and ticket views—not invented OEE or IoT scores.

Open tickets by block/site
Overdue estate work
PPM completion before term peaks
Attention queue stalls

Security & access: each organisation gets a dedicated database; role-based access covers Admin, Account Manager, Help Desk, Technician, Company Admin, and Site POC. Enterprise adds full REST API v2 access.

FAQ

Questions from Education buyers

Does this include student information systems?

No. DWD FMS is for facility and estate maintenance operations only.

Can one university manage many hostels and academic blocks?

Yes. Model them as sites under the institution and use Site POC roles where needed.

Can schools and universities share the same playbook?

Yes. This page covers both; workflows are campus maintenance, scaled by site count.

Is PPM available for campus plant?

Yes. PPM tickets can be linked to assets such as DG sets, pumps, and HVAC equipment in your registry.

Give every campus ticket an owner before term peak.

No card. Estate reports from the phone.

No card. First client PDF in under a minute.