Property Maintenance Management Software for Multi-Building Portfolios
Every building’s tickets stay owned. Portfolio teams send signed reports and scoped portal access—without buying a full CAFM suite.
No card. First client PDF in under a minute.
Maintenance and service-delivery operations. Not a full property accounting, lease, or brokerage CRM.
Property management companies and FM partners maintaining multi-building portfolios in India.
What Property Management teams struggle with
Portfolio tickets fragment
Each building runs its own spreadsheet. Head office cannot see overdue risk across the portfolio.
Occupiers chase updates
Tenants and owners ask for status; managers forward chat screenshots.
Chargeable work is fuzzy
Recoverable maintenance extras lack a quotation and approval record.
Companies and sites as buildings, owned complaints, client portal, signed PDFs, and rate-card quotations.
Problem → workflow → outcome
From ticket to signed PDF
Industry problem → DWD capability
| Problem | DWD feature | Outcome |
|---|---|---|
| Fragmented buildings | Multi-site complaints | One backlog model |
| Occupier chase | Service Reports + Portal | PDF + scoped login |
| Recoverable works | Quotations & Rate Cards | Approval record |
| Field execution | Mobile App | Close from site |
How teams use DWD in this industry
- Property manager running maintenance across a city portfolio.
- FM partner delivering soft services and MEP with client portal access.
- Quotations for tenant-recoverable works.
- Survey PDFs after building condition walks.
Who gets value
Portfolio Ops Manager
Company and site health across the estate.
Building Manager
Site-scoped tickets and POC visibility.
Technician
Mobile jobs with evidence.
Occupier / owner POC
Reports and optional portal without seeing other buildings.
Operational signals (not vanity metrics)
Drawn from the FMS operations dashboard and ticket views—not invented OEE or IoT scores.
Security & access: each organisation gets a dedicated database; role-based access covers Admin, Account Manager, Help Desk, Technician, Company Admin, and Site POC. Enterprise adds full REST API v2 access.
Questions from Property Management buyers
Is DWD a full property management suite?
No. It focuses on maintenance complaints, service reports, PPM, assets, quotations, and client portal access—not lease accounting or brokerage CRM.
Can we give each building its own visibility?
Yes. Site POC and Company Admin roles are scoped to their company or site.
How is this different from the residential societies page?
Societies emphasises RWA and tower living. Property management emphasises multi-building commercial/residential portfolios and occupier portals. Overlap is intentional where workflows match; messaging differs by buyer.
Can FM companies use this for client properties?
Yes—that is a primary FMS use case, with pricing scaled on client companies and sites.
Go deeper on FMS capabilities
See every building’s open work in one portal.
No card. Portfolio maintenance without CAFM bloat.
No card. First client PDF in under a minute.