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Plant facility · utilities · MEP

Facility Maintenance Software for Manufacturing Plants

Plant utilities, HVAC, DG, and facility MEP get owned tickets and PPM—without pretending DWD is a production-line CMMS.

No card. First client PDF in under a minute.

Facility and utilities maintenance only. Not a production CMMS for machine OEE, spare-parts inventory, or shop-floor MES.

Plant facility and utilities teams, and FM/MEP contractors serving manufacturing campuses in India.

Industry problems

What Manufacturing Facilities teams struggle with

Utility downtime is tribal knowledge

Compressor, HVAC, and DG faults are tracked in notebooks while production waits on facility restore.

Facility PPM is informal

Preventive jobs on plant utilities slip because they are not ticketed against assets.

Contractor proof is weak

External MEP vendors leave without a signed report the plant can file.

Complaints, PPM, asset QR, and signed reports for facility-side work on manufacturing campuses.

Workflows DWD supports

Problem → workflow → outcome

Problem Utility / HVAC / DG fault
DWD workflow Complaint → assign → mobile evidence → PDF
Outcome Facility restore with proof
Problem Scheduled facility PM
DWD workflow PPM ticket on asset → complete
Outcome Utilities upkeep on record
Problem Repeat equipment issue
DWD workflow Asset QR → history
Outcome Failure trail for facility assets
Problem External MEP job
DWD workflow Assign contractor user → service report
Outcome Signed contractor proof
Problem Paid non-AMC work
DWD workflow Quotation → approve
Outcome Commercial clearance
Typical close path

From ticket to signed PDF

1 Facility ticket
2 Assign
3 Attend
4 Evidence
5 Sign
6 PDF
7 Close
Feature mapping

Industry problem → DWD capability

Problem DWD feature Outcome
Lost utility tickets Complaint Management Owned backlog
Missed facility PM Preventive Maintenance PPM on assets
No asset history Asset Management QR + history
Contractor proof Service Reports Signed PDF
Manufacturing Facilities
Use cases

How teams use DWD in this industry

  • Facility helpdesk for utilities across a plant or multi-plant campus.
  • PPM for chillers, compressors, DG, and effluent-related facility assets you maintain as infrastructure.
  • Contractor close-out with photos and signature.
  • Quotations for non-routine facility jobs.
Role-based benefits

Who gets value

Plant Facility / Utilities Manager

Clear backlog and PPM status for facility assets.

Maintenance Supervisor

Assignment and attention queues without production-CMMS complexity.

Technician / MEP vendor

Mobile close with evidence.

Plant Ops (influencer)

PDF proof that facility restore happened.

KPIs you can watch

Operational signals (not vanity metrics)

Drawn from the FMS operations dashboard and ticket views—not invented OEE or IoT scores.

Open facility tickets
Overdue utilities work
PPM completion on facility assets
Pending quotations

Security & access: each organisation gets a dedicated database; role-based access covers Admin, Account Manager, Help Desk, Technician, Company Admin, and Site POC. Enterprise adds full REST API v2 access.

FAQ

Questions from Manufacturing Facilities buyers

Is DWD a manufacturing production CMMS?

No. Use it for plant facility and utilities maintenance—not production equipment OEE, spare-parts inventory, or MES. For production CMMS, specialised tools fit better.

Can we manage multiple plants?

Yes. Model plants as companies or sites and filter portfolio dashboards accordingly.

Do you support spare parts inventory?

Not in FMS today. DWD focuses on tickets, PPM, assets, reports, and quotations.

Can external MEP contractors use the mobile app?

Yes. Add them as technician users, assign jobs, and require photo/signature close-out.

Ticket the next utility fault with a signed close-out.

No card. Facility-side maintenance without CMMS bloat.

No card. First client PDF in under a minute.