DWD FMS · Asset Management
Scan the asset. Raise the ticket. See its history.
Every unit at every site gets a QR. The job history sits on that asset.
No card. First client PDF in under a minute.
Most FM companies "know" their assets in someone's head, or a sheet last updated months ago. You get a QR on the unit and its complaint history in one tap.
Every unit at every site, with a QR
- Assets registered per company and site — the same structure as your complaints
- Each asset gets a unique ID (for example DWD-AST-00021) with QR and barcode download
- Add, edit, or view equipment through the web portal or the mobile API
- Scanning the QR opens a public raise-complaint page locked to that asset
The job history on that asset
- Complaints raised from a QR are stored on the normal complaints table with Asset ID
- Asset complaint history is one tap from the public page and the portal
- Assets link naturally to PPM tickets for scheduled servicing
- One place to answer "what do we have at this site, and what's its history?"
FAQ
Questions about Asset Management
Is asset tracking available on mobile?
Yes — list, view, and create assets, including QR / barcode URLs and the public raise-complaint link.
What happens when someone scans an asset QR?
It opens a public raise-complaint page locked to that asset, with Asset complaint history.
Are assets linked to specific sites?
Yes, registered per company and site.
Scan an asset. Raise the ticket. See the history.
No card. First client PDF in under a minute.
No card. First client PDF in under a minute.