DWD FMS · Mobile App
Everything a technician needs, without opening a laptop.
The FMS mobile app runs on the same REST API v2 as the web portal, so technicians work complaints and service reports end-to-end from the field.
No credit card. Live in under a minute.
A technician standing in a client's server room doesn't have a laptop open. DWD FMS is built API-first, so the mobile app carries the full complaint-to-report workflow — assignment, status updates, photos, signatures, PDFs — without ever routing back through the web portal.
The full job, from the phone
- List, view, and update assigned complaints, including status and comments
- Initiate a service report from a complaint, then post details, attachments, and client signature
- Complete the report to trigger PDF generation and client email
- View assigned assets, sub-services, and dashboard stats for context
[PLACEHOLDER — The full job, from the phone screenshot]
Built on the same API as the web portal
- JWT Bearer authentication from the main DWD login — one account, every surface
- Site surveys with observations, created and reviewed from mobile
- Same role-based access enforced server-side per endpoint
- No separate technician account system or app store subscription to manage
[PLACEHOLDER — Built on the same API as the web portal screenshot]
FAQ
Questions about Mobile App
What can a technician do entirely from the app?
Manage complaints and complete service reports end-to-end, including photos and signatures.
How does the app authenticate technicians?
JWT tokens from the same DWD login used everywhere else.
Does the app enforce the same access rules as the web portal?
Yes, the same role-based rules apply server-side.
See Mobile App running on your own sites
No credit card. Live in under a minute.
No credit card. Live in under a minute.