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Home / FMS / Quotations & Rate Cards
DWD FMS · Quotations & Rate Cards

A quote the client can approve from email.

From your rate cards, or typed for a one-off party. PDF sent. Approved from the inbox.

No card. First client PDF in under a minute.

Retyping line items is how pricing mistakes happen. You get a PDF quote the client can approve from email — right rates, no dummy company.

A quote without opening a complaint

  • Create Quotation sits on All Quotations — no need to open a complaint first
  • Link to a complaint is optional and defaults to unlinked
  • Select an existing company, or enter the party name, address, and contact manually
  • Bill To and Ship To are separate; Ship To can copy Bill To or use a site
A quote without opening a complaint

Right rates. PDF the client can approve.

  • Rate cards are maintained per company and per service
  • Line-item search from rate cards applies only when a company is selected
  • Manual parties use custom line items so the wrong client's rates never leak in
  • PDF and email include Bill To / Ship To; clients can approve or reject from the portal
Right rates. PDF the client can approve.
FAQ

Questions about Quotations & Rate Cards

Can quotations exist without a linked complaint?

Yes. Create Quotation defaults to unlinked; you can optionally attach an existing complaint.

Can Bill To and Ship To be different?

Yes. They are captured separately, and Ship To can copy Bill To or a site address.

When do rate cards apply?

Only when you select an existing company. Manual parties use custom line items.

How do clients approve a quotation?

By PDF and email — clients review and approve. Company Admin can also approve or reject in the portal.

Send a quote the client can approve from email.

No card. First client PDF in under a minute.

No card. First client PDF in under a minute.